Return Policy

Kid Sizes

Return Policies for underwear are tricky, aren’t they?

At this time, WunderUndies is unable to accept returns for kids sizes. As much as we would love to be able to, nobody wants to worry if their underwear has been previously worn by somebody else.

If you’re at all worried about choosing the right size for your kiddo, please consult the size chart, and take advantage of our Find My Size Trial Pack! You get 2 consecutive sizes in the same print and design for just $12 with free shipping! Also, don’t hesitate to reach out if you have questions.

All unopened underwear can be returned within 30 days for a full refund. Buyer must pay shipping.

If you have a quality issue, or something else you need assistance with in regard to returns, please use the Contact Form to reach out. I will do my best to make sure you’re happy.

 

Adult Sizes

For our adult sizes we have our Best Fit Guarantee. That means that you will get store credit for ONE pair of undies if you find they don’t fit you. Here's how it works:

• You will get 30 days to use your credit.
• You do not need to return the worn undies.
• The credit can only be used on adult undies of a different size. It is not transferrable to kid sizes.
• If you purchase more than one pair, ONLY open one to try on.
• You have 14 days from date of purchase to request a credit. 

We recommend that you buy just one pair to find your perfect fit before purchasing several more. But, you may return all unopened undies at your own expense. We reserve the right to deny a refund if, upon inspection, we believe the undies have been tried on.